Please note that as of July 1 2023, we will operate some updated T&C's - please see below.
Guarantee: All completed internal projects also come with a 3 year warranty and subject to the external conditions, we may be able to provide a warranty for render works but this is at our discretion as we are unable to guarantee external factors. The internal warranty covers all reasonable making good works that may arise a result of our workmanship.
A certificate of warranty can be provided upon request.
Minimum Project Requirements & No Show Visit Terms: Due to the increasing costs of labour and materials, we operate a minimum of £230.00 for all jobs. In addition if we book a free viewing and upon arrival there is no one there (we will always contact you before), we will send a £40.00 no show invoice to cover our time and fuel costs. Viewings are entirely complimentary but all we ask is that if something changes or you have to re-schedule that you let us know.
Deposit & Payment Terms: We will require upon confirmation to accept the project a small deposit that is non-refundable - this will be followed upon request by a formal note of receipt in PDF and on our letter headed paper. We request a deposit in order to pre-order materials and confirm in the booking.
After a deposit has been received your project will be confirmed and booked in - payment will be due upon completion of the project. If you have any specific payment terms these must be agreed in writing before works begin.
Should you have any queries please do contact our office.
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